Afni internet requirements for work-from-home jobs
Sourced from Afni's published postings and policies · Verified true
Does your address qualify for Afni?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
Afni hires remote customer service representatives handling inbound wireless-account calls, with a published home-internet requirement.
What Afni actually says
“Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular). 25Mbps Download/10Mbps Upload. Ping Rate - Less than 100 ms.”— Afni — Remote Customer Service Representative, Des Moines, IA (via ZipRecruiter) · source
Wireless-carrier customer service role; also requires webcam availability during working hours. Note: DSL is explicitly excluded, unusual among employers in this list.
What passes for Afni
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past Afni's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your Afni tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line (target: at least 25 Mbps down / 10 Mbps up) and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by Afni and can change without notice. This page reflects published postings and policies as of true. Always confirm against the specific job listing you're applying to.
Afni internet questions, answered
Afni permits Wi-Fi on some programs, but the connectivity scan during onboarding is run on a wired connection. Plan for Ethernet at the desk.
At least 25 Mbps download and 10 Mbps upload, with latency at or below 100 ms. The exact minimum can vary by client program, so confirm against the job listing you are applying to.
No. Afni excludes satellite service by policy, regardless of the speeds it delivers. This is a rule about connection type, so no speed test will get you past it.
No. Hotspots and 5G home internet are cellular services that share capacity on a tower, so Afni cannot guarantee a shift on them. They are excluded even when a speed test looks good.
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