Molina Healthcare internet requirements for work-from-home jobs
Sourced from Molina Healthcare's published postings and policies · Verified 2026-09-19
Does your address qualify for Molina Healthcare?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
Molina's remote customer service postings ask for at least 100 Mbps download and 20 Mbps upload — the highest download figure of any employer on this page, and double what Southwest or Elevance require. The postings state the speeds without naming a connection type.
What Molina Healthcare actually says
“Candidates must also have a high speed internet connection (at least 100 Mbps download and 20 Mbps upload)”— Molina Healthcare remote CSR postings (Medication Therapy Management Services) · source
The steepest numbers on this page, and the only one where a typical Starlink or 5G home connection fails on upload alone — 20 Mbps up is the very top of what Starlink publishes. Molina does not say the connection must be wired, so on paper a fast Wi-Fi line could satisfy it; but 100 down and 20 up is a fiber-class figure in most of the country. Wording is taken from its remote CSR postings, so confirm the requirement on the specific role you apply for.
What passes for Molina Healthcare
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past Molina Healthcare's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your Molina Healthcare tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line (target: at least 100 Mbps down / 20 Mbps up) and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by Molina Healthcare and can change without notice. This page reflects published postings and policies as of 2026-09-19. Always confirm against the specific job listing you're applying to.
Molina Healthcare internet questions, answered
Molina Healthcare permits Wi-Fi on some programs, but the connectivity scan during onboarding is run on a wired connection. Plan for Ethernet at the desk.
At least 100 Mbps download and 20 Mbps upload. The exact minimum can vary by client program, so confirm against the job listing you are applying to.
Molina Healthcare does not publish a blanket exclusion on satellite, but the speed and latency minimums still apply and satellite often fails the latency test.
Molina Healthcare does not name hotspots as prohibited, but cellular service shares tower capacity and is a common cause of a failed connectivity scan.
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