International Medical Group (IMG) internet requirements for work-from-home jobs
Sourced from International Medical Group (IMG)'s published postings and policies · Verified 2026-09-19
Does your address qualify for International Medical Group (IMG)?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
IMG is an international medical insurance provider serving travelers, expats, and people who split time between countries; remote reps ('Assistance Coordinators') handle claims and benefits questions after an in-office training period.
What International Medical Group (IMG) actually says
“In order to work from home, individuals must have a designated workspace in a room with a door and high-speed internet.”— International Medical Group (IMG) — Remote Customer Service Representative (job posting) · source
IMG's posting requires 'high-speed internet' but does not publish a specific Mbps threshold.
What passes for International Medical Group (IMG)
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past International Medical Group (IMG)'s rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your International Medical Group (IMG) tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by International Medical Group (IMG) and can change without notice. This page reflects published postings and policies as of 2026-09-19. Always confirm against the specific job listing you're applying to.
International Medical Group (IMG) internet questions, answered
International Medical Group (IMG) permits Wi-Fi on some programs, but the connectivity scan during onboarding is run on a wired connection. Plan for Ethernet at the desk.
International Medical Group (IMG) does not publish a blanket exclusion on satellite, but the speed and latency minimums still apply and satellite often fails the latency test.
International Medical Group (IMG) does not name hotspots as prohibited, but cellular service shares tower capacity and is a common cause of a failed connectivity scan.
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