Propelus internet requirements for work-from-home jobs
Sourced from Propelus's published postings and policies · Verified true
Does your address qualify for Propelus?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
Propelus, maker of CE Broker (the official continuing education tracking system for 100+ healthcare regulatory boards), hires remote Customer Support Specialists.
What Propelus actually says
“Remote Work Requirements: A quiet, dedicated, and professional home workspace. High-Speed Internet: Minimum 25–50 Mbps download / 5–10 Mbps upload. VOIP Stability: A stable connection capable of supporting consistent, high-quality phone calls throughout your entire shift.”— Propelus — Customer Support Specialist (Built In) · source
High-volume SaaS support role; inbound phone support up to 80-100% of daily activity, AI-augmented workflow.
What passes for Propelus
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past Propelus's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your Propelus tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line (target: at least 50 Mbps down / 10 Mbps up) and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by Propelus and can change without notice. This page reflects published postings and policies as of true. Always confirm against the specific job listing you're applying to.
Propelus internet questions, answered
Propelus permits Wi-Fi on some programs, but the connectivity scan during onboarding is run on a wired connection. Plan for Ethernet at the desk.
At least 50 Mbps download and 10 Mbps upload. The exact minimum can vary by client program, so confirm against the job listing you are applying to.
Propelus does not publish a blanket exclusion on satellite, but the speed and latency minimums still apply and satellite often fails the latency test.
Propelus does not name hotspots as prohibited, but cellular service shares tower capacity and is a common cause of a failed connectivity scan.
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