Working Solutions internet requirements for work-from-home jobs
Sourced from Working Solutions's published postings and policies · Verified 2026-09-16
Does your address qualify for Working Solutions?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
Working Solutions does not accept wireless or cellular internet of any kind — its own blog names the major 5G home internet products as not allowed — because every client contract prohibits wireless connections. Contractors need DSL, cable, or fiber with a wired Ethernet connection to the computer.
What Working Solutions actually says
“Recently, T-Mobile and Verizon have been heavily advertising their wireless internet offers. While the price and speeds seem fantastic, neither of them is allowed here at Working Solutions.”— Working Solutions — 'Wireless Internet: Not in Our Line of Work, but Why?' · source
Working Solutions' bring-your-own-technology guide adds: 'wireless is convenient, but still not secure for critical applications. You will need wired networking in any machine you choose.'
What passes for Working Solutions
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past Working Solutions's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Working Solutions contracts only with people located in the United States, Canada or Jamaica.
Before your Working Solutions tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line and screenshot it.
Setting up for the first time? What internet you need for a work from home job →
Full checklist: How to pass a work-from-home tech check →
Requirements are set by Working Solutions and can change without notice. This page reflects published postings and policies as of 2026-09-16. Always confirm against the specific job listing you're applying to.
Working Solutions internet questions, answered
No. Working Solutions requires your work computer to be connected to the router with an Ethernet cable. A strong Wi-Fi signal does not satisfy the rule, because the check looks at how the computer is connected rather than how fast the line is.
No. Working Solutions excludes satellite service by policy, regardless of the speeds it delivers. This is a rule about connection type, so no speed test will get you past it.
Working Solutions contracts only with people located in the United States, Canada or Jamaica. Availability is set by Working Solutions, not by your internet — a wired connection will not make you eligible in an excluded location, so check this before you order service.
No. Hotspots and 5G home internet are cellular services that share capacity on a tower, so Working Solutions cannot guarantee a shift on them. They are excluded even when a speed test looks good.
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Every one of them publishes a connectivity rule. Here's the rest.
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