The Hartford internet requirements for work-from-home jobs
Sourced from The Hartford's published postings and policies · Verified 2026-09-19
Does your address qualify for The Hartford?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
The Hartford's own remote postings require a modem hardwired to the issued computer at a published speed floor, and explicitly exclude DSL, wireless, MiFi, hotspots, unmodemmed fiber, and satellite.
What The Hartford actually says
“High speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite; Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and minimum upload/download speeds of 5Mbps/30Mbps will be required.”— The Hartford — Quote Specialist (Supplemental Health) posting · source
The Hartford's wording is unusually specific: it excludes even fiber connections that aren't run through a modem, and requirements vary somewhat by role (other Hartford postings cite different speed floors).
What passes for The Hartford
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past The Hartford's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your The Hartford tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line (target: at least 30 Mbps down / 5 Mbps up) and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by The Hartford and can change without notice. This page reflects published postings and policies as of 2026-09-19. Always confirm against the specific job listing you're applying to.
The Hartford internet questions, answered
No. The Hartford requires your work computer to be connected to the router with an Ethernet cable. A strong Wi-Fi signal does not satisfy the rule, because the check looks at how the computer is connected rather than how fast the line is.
At least 30 Mbps download and 5 Mbps upload. The exact minimum can vary by client program, so confirm against the job listing you are applying to.
No. The Hartford excludes satellite service by policy, regardless of the speeds it delivers. This is a rule about connection type, so no speed test will get you past it.
No. Hotspots and 5G home internet are cellular services that share capacity on a tower, so The Hartford cannot guarantee a shift on them. They are excluded even when a speed test looks good.
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