iQor internet requirements for work-from-home jobs
Sourced from iQor's published postings and policies · Verified 2026-09-19
Does your address qualify for iQor?
We check the real network at your exact address — not a coverage map — and tell you straight either way.
iQor's work-from-home postings state plainly that wireless and Wi-Fi are not permitted, with a minimum of 10 Mbps download and 5 Mbps upload on a connection run directly from the modem to the computer.
What iQor actually says
“Internet: Wireless and Wifi not permitted. Internet Speeds: Minimum 10MBPS download/ 5 MBPS upload. Connection: Direct connection from modem to PC required.”— iQor job posting — Work From Home Inbound Customer Service Representative · source
The lowest speed floor on the site alongside Hilton's, which makes it a useful example that the connection type is the rule, not the number — 10/5 Mbps is well within what any entry-level fiber plan delivers, so the type of line is what decides eligibility here, not the plan you'd pick.
What passes for iQor
A wired connection — fiber, cable, or DSL — with an Ethernet cable from your computer to the router. Fiber is the strongest fit: upload speed matches download, latency stays low and consistent, and weather doesn't affect it.
If you're on satellite, a cellular hotspot, or 5G home internet, no speed test will get you past iQor's rule — the connection type is what's being checked. The fix is a wired line, installed with the Ethernet connection in the room where you'll work.
Before your iQor tech check
- Confirm a wired provider reaches your address.
- Run Ethernet to your workspace — not just to the router's room.
- Turn off Wi-Fi and any VPN on the work computer.
- Run a speed test on the wired line (target: at least 10 Mbps down / 5 Mbps up) and screenshot it.
Full checklist: How to pass a work-from-home tech check →
Requirements are set by iQor and can change without notice. This page reflects published postings and policies as of 2026-09-19. Always confirm against the specific job listing you're applying to.
iQor internet questions, answered
No. iQor requires your work computer to be connected to the router with an Ethernet cable. A strong Wi-Fi signal does not satisfy the rule, because the check looks at how the computer is connected rather than how fast the line is.
At least 10 Mbps download and 5 Mbps upload. The exact minimum can vary by client program, so confirm against the job listing you are applying to.
No. iQor excludes satellite service by policy, regardless of the speeds it delivers. This is a rule about connection type, so no speed test will get you past it.
No. Hotspots and 5G home internet are cellular services that share capacity on a tower, so iQor cannot guarantee a shift on them. They are excluded even when a speed test looks good.
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